Privacy Policy for At Peace Arts LLC

Effective Date: 2/26/2025
Last Updated: 2/26/205

At Peace Arts LLC (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, store, and share information related to our services, including SMS communications, email interactions, website visits, and customer inquiries.

1. Information We Collect

We collect the following types of information:

A. Personal Information

When you engage with At Peace Arts LLC, we may collect:

  • Contact Information: Your name, phone number, email address, mailing address.
  • Payment Information: If you book an event or purchase a product, we may collect payment details. We use third-party payment processors (e.g., Stripe, PayPal) and do not store full credit card details.
  • Event Details: Information related to your paint party bookings, including preferred dates, locations, and guest information (if applicable).

B. Automated Information

When you visit our website or interact with our services, we automatically collect:

  • Website Data: IP address, device type, browser type, pages visited, and cookies (see Section 6 for cookie details).
  • SMS & Email Logs: Message timestamps, content, and delivery status to ensure service functionality.
  • Usage Data: How you interact with our website, services, and communications.

2. How We Use Your Information

We use the collected data for the following purposes:

  • To Provide Services: Responding to inquiries, processing event bookings, and delivering purchased products.
  • To Communicate with You: Sending event confirmations, updates, reminders, and customer support responses via SMS, email, and phone calls.
  • Marketing (With Your Consent): Sending promotional offers and event updates. You can opt out at any time.
  • Security & Compliance: Protecting against fraud, ensuring regulatory compliance, and improving our services.

3. How We Protect Your Information

We take security seriously and implement measures to safeguard your data:

  • Encryption & Secure Servers: We store data using industry-standard security protocols.
  • Restricted Access: Only authorized personnel can access customer data.
  • No Sale of Data: We do not sell or rent your personal information to third parties for marketing purposes.

4. Sharing Your Information

We only share your information in the following cases:

  • With Service Providers: We use third-party services (e.g., Twilio for SMS, Stripe for payments, and website analytics tools) to facilitate operations. These providers are bound by privacy agreements.
  • Legal Compliance: If required by law or to protect our business and customers.
  • Business Transfers: If At Peace Arts LLC undergoes a merger or acquisition, data may be transferred to the new entity.

5. Your Choices & Opt-Out Rights

A. SMS & Email Communications

  • Opt-Out of SMS: Reply STOP to any message to unsubscribe.
  • Opt-Out of Emails: Click “Unsubscribe” in any marketing email.
  • Customer Service Messages: Even if you opt out of marketing, we may still send essential service-related messages (e.g., event confirmations).

B. Data Access & Deletion

  • You can request access, correction, or deletion of your personal data by contacting us at hello@atpeacearts.com.
  • We will comply with applicable laws when processing these requests.

6. Cookies & Tracking Technologies

  • We use cookies to improve website functionality and personalize your experience.
  • You can manage cookie preferences through your browser settings.

7. Updates to This Policy

We may update this policy periodically. The latest version will always be posted on our website with the effective date.

8. Contact Us

If you have any questions about this Privacy Policy or your data, please reach out to us:

At Peace Arts LLC
Boston, MA.
857-355-ARTS
hello@atpeacearts.com
http://www.atpeacearts.com